Aircraft Crew Makes a Big Difference
Technology has become a large part of our daily lives and how we travel. But a survey of 61,000 passengers by the International Air Transport Association has noted that the in-air service, flight attendants responsiveness, and performance getting on and off the plane are making a much bigger difference in satisfaction than entertainment. In-flight service and an attentive crew mean much more to a passenger than a comfortable seat, but it is nice to have both.
Click here to read the full article by Kevin Farrell on Road Warrior Voices.